Location:  Burlington, Vermont 

Reports To: Sales Director

Job Type: Full-Time  

Skida is looking for an experienced and motivated individual to lead retail store operations and personnel within a dynamic and fast-paced environment. This role is responsible for overseeing daily operations, driving sales performance, and maintaining a high standard of customer service and visual merchandising. The ideal candidate will bring a strong background in retail leadership, a passion for style, and a proven ability to manage and develop a team to achieve business goals. 

Key Responsibilities: 

• Oversee daily operations of the showroom, ensuring a clean, organized, and welcoming environment. 
• Lead, train, and motivate the showroom team to meet and exceed sales targets, adhere to service standards, and maintain a beautifully merchandised floor. 
• Provide outstanding customer service by personally engaging with customers and resolving issues effectively. 
• Create and maintain visual merchandising displays to inspire and delight, showcasing storytelling and breadth of product assortment. Plan and execute in-store displays and seasonal showroom updates. 
• Plan, organize, and execute events to drive foot traffic, enhance brand visibility, and increase sales. 
• Implement loyalty programs and initiatives to encourage repeat business and customer retention. 
• Execution of Annual Sidewalk Sale 
• Monitor inventory levels for both the showroom and back stock and coordinate with logistics team to ensure timely replenishment. 
• Generate reports on sales, customer feedback, and operational efficiency; provide insights to management. 
• Create the weekly schedule for part-time staffing, ensuring proper coverage and efficient use of resources. 
• Understand and execute cash flow procedures. 
• Ensure compliance with health and safety regulations and company policies. 

Qualifications: 

• 2+ years of experience in retail or showroom management 
• Must be available to work weekends and holidays 
• Excellent communication and interpersonal skills 
• Ability to positively and proactively handle customer concerns 
• Experience with inventory management and merchandising 
• Organizational and multitasking abilities 
• Strong team leadership skills 

Interested? Please send an email to careers@skida.com with "Showroom Manager" as the subject line.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Our organization is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply!  You may be just the right candidate for this or other roles. Please be sure to attach your resume.